Thanks for your interest in the Flint Hill FD Operations Manual. This manual contains the rules, regulations, processes, procedures, etc. used by the department to conduct operations.  It is divided in 5 main sections: Guiding Principles, Operational, General Policies, Memos and SOG/SOPs. Subsections are provided to aid the reader in finding specific topics or documents.

If a link on this page is disabled it means the particular document has not been written yet. The manual is constantly undergoing updates. FHFD members are notified of changes to the manual before they are published. Currently there is no mechanism in place to indicate which documents on this website have changed or when they changed. Only current versions are published here.

Due to the sensitive nature of some memos, none of them are not published online. Department members can view memos in the printed version of the Operations Manual maintained at Station 1.

This manual is not copyrighted. We benefited from the work of others and wish to make our body of work available with the hope we contribute something useful as well.  We appreciate feedback, so if you really like something or see something that could be improved please let us know at information@flinthillfire.org.

Section

Title

000

Guiding Principles

000.01 Mission Statement
000.02 Core Values
000.03 Department Motto

100

Organizational

100 Series

Organization

100

General

100.01 Department Organization
100.02 Member Classification
100.03 Lifetime Membership
100.04 Honorary Membership

101

Boards

101.01 Fire District Board
101.02 Volunteer Board of Directors

110 Series

Member Related

110

General

110.01 Awards
110.02 Flower Fund

111

Voting

111.04 Nominated Award Voting

120 Series

Position Descriptions

121

Administrative

121.01 Public Information Officer Position Description
121.02 Fire Prevention Officer Position Description
121.03 Quartermaster Position Description
121.04 Training Officer Position Description
121.05 Chaplain Position Description
121.06 Incident Safety Officer Position Description
121.07 Health and Safety Officer Position Description
121.08 Information Technology Manager Position Description
121.09 Quartermaster Position Description
121.10 Administrative Assistant Position Description
121.11 Administrative Support Position Description

122

Line

122.01 Fire Chief Position Description
122.02 Deputy Chief of Administration Position Description
122.04 Captain Position Description
122.05 Engineer Position Description
122.06 Firefighter II Position Description
122.07 Firefighter I Position Description
122.09 Firefighter I/EMT Position Description
122.10 Deputy Chief of Operations Position Description
122.11 Battalion Chief Position Description
122.12 Support Driver-Operator Position Description

200

General Policies

200 Series

Member Responsibilities

200

Daily Operations

200.02 Station Duties

201

Technology

201.01 Social Media and Networking
201.02 Computer/Computer Network Use

202

General Conduct

202.01 Conduct Guidelines
202.02 Personal Appearance
202.03 Anti-Harassment
202.04 Controlled Substances
202.05 Tobacco and Vaping Products
202.06 Media Relations
202.07 Memeber in Good Standing
202.08 External Complaint Complaint
202.09 Overnight Rules
202.10 Public Interaction

203

Personally Issued Items

203.01 Uniforms
203.02 Member Apparel
203.03 Personal Protective Equipment
203.04 Personal Protective Equipment Replacement

204

Stations

204.01 Station and Equipment Use
204.02 Station Parking
204.03 Visitors at Stations
204.04 Station Tours

205

Discipline

205.01 Progressive Discipline

210 Series

Training, Health and Safety

210

Safety

210.01 OSHA Program
210.02 Station Safety
210.03 Infection Control

211

Training

211.01 Training Program
211.02 Annual Requirements
211.03 ISO Training Credit

212

Health

212.01 Physical Fitness
212.02 Physical Ability Test

220 Series

Public Service

220.01 Home Fire Safety Survey
220.02 Fire Prevention
220.03 Public Fire Education

230 Series

Administrative

230

General

230.01 Incident Reporting
230.02 Record Keeping and Reporting
230.03 Operations Manual Updates
230.04 Preplan Criteria
230.05 Employee Benefits
230.06 One Percent Program
230.07 Retirement/Incentive Plan

232

Paid

232.01 Attendance and Work Hours
232.02 Performance Reviews
232.03 Career Promotions
232.04 Time Away From Work

300

Information Memorandums

300

General Memorandums in descending issue date order

310

Paid Staff Memorandums in descending issue date order

400 – 900

Standard Operating Guidelines/Procedures

400 Series

Emergency Operations

400

Response

400.01 Fire Department Vehicle Operation SOG
400.03 Emergency Vehicle Operation SOG
400.05 Highway Response SOG

401

Apparatus

401.02 Staffed Apparatus Riding Assignment SOG
401.03 Engine Riding Positions SOG
401.04 Ladder Riding Positions SOG
401.05 Service Riding Positions SOG
401.06 Tanker Riding Positions SOG
401.07 Grass Riding Positions SOG

402

Scene Management

402.01 Incident Command SOG
402.02 Accountability SOP
402.03 Rehabilitation SOG
402.04 Apparatus Placement and Staging SOG
402.05 Mayday SOG
402.06 Rapid Intervention Team SOG
402.07 Traffic Control SOG
402.08 Radio Communications
402.09 Transfer of Command SOG
402.10 Air Management SOG

403

Tactical

403.01 Fire Streams SOG
403.02 Water Supply SOG
403.03 Ventilation SOG
403.04 Sprinkler System SOG
403.05 Salvage and Overhaul SOG
403.06 Search and Rescue SOG
403.07 Returning Apparatus to Service SOG
403.08 Hydrogen Cyanide Monitoring SOG

410 Series

Incident Scene

410.01 Motor Vehicle Accident SOG
410.02 Motor Vehicle Extrication SOG
410.03 Landing Zone SOG
410.04 Structure Fire SOG
410.05 Fire Alarm SOG
410.06 Elevator Entrapment SOG
410.07 Rope Rescue SOG
410.08 Hazardous Materials SOG
410.09 Wildland Fire SOG
410.10 Dumpster Fire SOG
410.11 Vehicle Fire SOG
410.12 High Rise Fire SOG
410.13 Check CO/Smoke Detector SOG
410.14 CO Incident SOG
410.15 Lock-in/Lock-out SOG
410.16 Power Lines Down SOG
410.17 Bomb Threat SOG
410.18 Smell of Gas/Natural Gas Leak SOG
410.19 Terrorism/WMD SOG
410.20 Smoke in the Area SOG

500 Series

Apparatus & Equipment

500

Apparatus

500.01 Apparatus Maintenance SOG
500.02 Apparatus Repair SOG
500.03 Apparatus Equipment Level of Service SOP
500.04 Apparatus Operator Check SOG

501

Hose

501.01 Hose Testing SOG
501.02 Hose Maintenance SOG
501.03 Hose Replacement SOG
501.04 Hose Loads SOG

502

Firefighting Equipment

502.01 Firefighting Equipment Placement SOG
502.02 Firefighting Equipment Repair & Replacement SOG
502.03 Firefighting Equipment Inventory SOG
502.04 Firefighting Equipment Maintenance SOG

503

SCBA

503.01 SCBA Check SOP
503.02 SCBA Cylinder Fill SOP
503.03 Cascade System Fill SOP

600 Series

Stations

600.01 Station Maintenance SOG
600.02 Station Repair SOG

700 Series

Training

700 Apparatus Operator
700.01 Driver Qualification SOG
700.02 Driver Remedial Training SOG

800 Series

Administrative

800

General

800.01 Daily Shift Transfer SOP
800.02 Department Vehicle Accident SOP
800.03 Member Personal Injuries SOP
800.04 Time Recording SOP

802

Paid

802.01 Career Hiring Process SOG
802.02 Career Termination Process SOG
802.03 Part Time Hiring Process SOG
802.04 Part Time Termination Process SOG
802.05 Performance Review Process SOP

803

Technology

803.01 Incident Data Entry SOP
803.02 Preplan Data Entry SOP